Visalia, Tulare, Hanford, Lemoore, Fresno, Clovis, Bakersfield, Delano, Dinuba, Porterville, Kingsburg, Selma, Reedley, Lindsay, Exeter, Sanger, Madera, Goshen and Kerman

FAQ

Vending Machines From Fresno to Bakersfield

We are frequently asked some common questions about the products we offer, the machines we place and the services we provide. Below you will find the answers to some of the questions we are asked most often, in these answers you’ll also see why we believe Golden Valley Vending is the best vendor for you and your company/organization.

For clarification on anything listed below or to ask any other questions please feel free to contact us at your convenience at 559-686-4892 or email us at info@goldenvalleyvending.com. One of our team members will be happy to answer any questions you may have.

Is there a cost to my company for the vending equipment/service?
Golden Valley Vending will provide the machines and service free of charge.

How often do you come by and fill up the machines?
As often as needed. Your size and volume will determine your re-stocking schedule. Most accounts will be re-stocked a minimum of once a week.

Can we earn revenue from our vending machine sales?
Yes, many of our locations receive a percentage of their sales back in the form of revenue share. Revenue sharing is done on an account by account level and is relative to pricing. Just ask us how you can get involved.

Vending Machines Fresno and Bakersfield

What condition are the vending machines in?
The machines coming in will be new or near new. The machines will be in excellent condition.

What is the procedure if someone loses money in the machines?
Vending machines from time to time do take people's money. Please call us when you are having issues with a machine. We can usually be there to fix the problem and give you a refund within a few hours of being notified. Our route drivers will also issue refunds. A refund kitty can be supplied for immediate return if account requests it.

If a machine has a problem how quickly do you respond to fix it?
Once a problem has been brought to our attention we generally respond within a few hours. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority.

Is there a contract?
Only on request.

How long does it take for delivery/installation and what is the process?
Once you give us the go ahead to move machines in we will be ready to go within 14 days. In the event that you already have a vendor it's always nice to give them 30 days to move out. If you need the machines sooner than that we will make it happen. After we agree on an installation date, it shouldn't take more than 4 hours to move the machines in and get them all set up and working.

What are your service days and hours?
We provide service 24 hours a day 7 days a week. Our trucks start very early in the morning every day and we have route technicians on call around the clock. The people who re-stock your vending machines are also trained in repairing them. This helps facilitate most machine repairs and ensures that your vending machines are always up and running.

Who selects the products that go in the machine?
Each new account will be supplied with a menu of our products which will allow them to select what they would like to see in their machines. In some cases we will go ahead and fill the machines with what we think will be popular products. We have been in the business a long time and more than likely have other accounts with similar demographics to your account. However, we are always open to suggestions from you and your employees at any time.

Our service area includes but not limited to Visalia, Tulare, Hanford, Lemoore, Fresno, Clovis, Bakersfield, Delano, Dinuba, Porterville, Kingsburg, Selma, Reedley, Lindsay, Exeter, Sanger and Goshen.